graduate house
New Resident Guide
welcome!
Learn more about life at Grad House
We’re so excited to have you with us!
On this page you’ll find an overview of important and useful information to help your transition into your new home.
You’ll also find more detailed information throughout our website or in the Resident Handbook. Don’t forget, our friendly Service Desk and Residence Advisor team are on hand for any questions you may have.
read the resident handbook
Important information
our address
60 Harbord Street, Toronto, ON M5S 3L1
(1) 416-946-8881
information.gradhouse@utoronto.ca
service desk hours
Monday – Friday: 9am – 11pm
Weekends & Holidays: 12pm – 6pm
RA-on-Call
If you get locked out of your room or need urgent assistance outside of Service Desk hours, please callthe RA-on-Call at 416-800-6068.
Wi-Fi
Graduate House uses the same Wi-Fi as the rest of U of T, meaning you can use the same network across campus. The SSID (network name) used is “UofT.” Your login name is your UTORid and password.
Service Desk
The Service Desk is open for residents at the following times:
Monday – Friday: 9am – 11pm
Weekends & Holidays: 12pm – 6pm
The service desk assistants can help with a number of services, including:
- Mail distribution and parcel pick-up
- Resource borrowing (items residents can borrow including heaters, fans, iron, board games, toolbox, HDMI cables, ethernet cables, and moving carts!)
- Bike space rentals
- Printing services for $0.15 per page for black/white and $1.00 per page for colour
- Lost key replacements and lock-out assistance (during hours of operation)
Residence Advisors
The Residence Advisors (RAs) work and live in the building. They are your first point of contact for most issues at Graduate House are here to make sure your experience is a great one. RAs are assigned a specific area of the building that we call their “community,” as well as a curricular programmatic area of focus we call their “pillar.”
Your RA is a great resource if you would like to talk to someone, learn more about U of T, how to get involved, and how to meet new people in and out of Residence. Your RA will also meet with you in a 1-on-1 meeting. These meetings help create a connection, provide you with any tools you may need to be successful in graduate school, and help us get to know the people who live here.
Useful Links
Emergency Contacts
Grad House
After-Hours Support
RA on Call: 416-800-6068
Campus Safety
Non-Urgent line: 416-978-2323
Urgent line: 416-978-2222 or 911
Getting Around
Getting around in a new city can be overwhelming, but Toronto offers a variety of public transit options to help you get to your destination.
Purchasing a Presto card is the easiest way to use the TTC (buses, streetcars, and subways). Presto cards can be purchased online or ata ShoppersDrug Mart.
Other transportation services and parking:
- Students commonly use phone apps such as Uber and Lyft to get from place to place
- Toronto Bike Share is a useful and inexpensive way to get around. Make sure you bring your own helmet
- Underground parking is availableoff ofGlen Morris St. Contact U of T Transportation Services for more information
TCards
Your TCard is your physical identification/credential for on-campus purposes. Funds can also be loaded on to your TCard for U of T Bookstore purchases, food/meal plan purchases, and printing/photocopying at participating location on campus.
Visitthe Card websitefor more information and details on where you will pick up your TCard.
Shopping and Wellness Services
There are many grocery stores nearby. The closest one is Metro at the Bloor and Spadina intersection. There is also a T&T supermarket at College and Spadina. Students also commonly order groceries online and have them delivered via Walmart, HelloFresh, Shoppers Drug Mart, and Instacart. Instruct the delivery driver to leave your order in the front door lobby on the designated Food Delivery table and pick it up as soon as you can.
A Scotiabank branch can be found on Spadina and Bloor Street West. There are also other banks such as TD and CIBC at College and Spadina. Please note, we have a variety of banks in the city.
Home supplies can be ordered online from websites such as Amazon and Walmart. There is also a HomeSense south of Grad Houe at Spadina and Adelaide.
The Discovery Pharmacy at U of T’s campus pharmacy, providing health services to the U of T community. You can get your prescriptions filled, schedule private appointments with a pharmacist to ask questions about your medication, get help navigating health insurance plans, and get connected to other services on and off campus.
A confidential mental health and physical health service provided by an interdisciplinary team of health professionals at the University of Toronto.
